FAQs

How to order with you?

Once you want to order some banners&flags with us, please read the following informations in advance. 

All prices on the website are for your reference, please don't lay the order directly on it. 

Please get the real & discount prices with us with the following instructions.

    please send you order&request to our email info@neorv.com 

    including:

    banners & flags type (copy photo of website or send us your designs)

    LOGOs (graphic)

    quantity

    dimension

    arrival date 

    country + postal code

The purches processes are simpley concluded: 

 

Do you deliver to my country?

Why not? 

We ship to every country in the world via either post office international package or Fedex Express international.

 

What is the material for your banners & flags?

Three-dimensional(3D) digital printing is proccessed on your 110G (4 oz) polyester banners & flags.

Aluminum is material for your commercial flag poles.

FiberGlass flag poles is for your better choice 

As for the flag bases there are Stainless Steel & Aluminum even plastic spinal stake - all designs at your choice.  

 

What is the lead time for my banners&flags order?

Please check out our shipping&return policy --> Here 

 

Can I Order Your Banners & Flags Directely On Your Website?

The prices on our website are for your reference, meanwhile they would be variated according to your Quantity + Amount + Purchase Times + Discount Codes Etc.

(Please, do not lay the order on our website straightly)

 

You are having 4 chances to get more discounts with us:

1) Quantity

For example the price for 3m (10ft) feather flags on our website is US$30, you could have it on US$25 with us if your quantity will reach 10 pcs.

2) Repeat Customer

Further more, you could have 2% - 5% discount if it would be your second purchase with us.

3) Amount

Besides, for example your final amount would reach US$500 you could have extra discount (2% - 5%) with us.

4) Promotion & Discount

You also could have more discount with our Promotion Codes (If apply) for more discounts - depending on the ration (percentage) & promotion periods & terms. 

 

Are The Prices On The Website Including Shipping?

All the prices on our website are FACTORY PRICES (EXW) which are not including shipping.

The shipping will be calculated & revealed as we receive your dato such as COUNTRY + POSTAL CODE + ARRIVE DATE etc.

Certainly, our clientes are welcome to use THEIR OWN SHIPPING AGENCY.

 

What's our shipping methods for your banners & flags?

When will you have your banners & flags?

 

There are 4 shipping ways at your choice.

 

1) Shipping by curriers - DHL + FEDEX + TNT + UPS etc

    Delivery time: 3 days - 7days - depending on your region.

    Apply for URGENT orders / SMALL packages.

2) Shipping by airline - Emirates + Etihad + Delta etc

    Delivery time: 5 days - 7 days 

    Apply fo URGENT orders / MEDIUM packages.

3) Shipping by sea - Maeski + Hanjin + Cosco etc 

    Delivery time: 7 days - 35 days

    Apply for HUGE packages / GENERAL merchandise 

4) Shipping by train - new shipping method since 2020

    Euro-China train line which is available for orders from EU.

    Delivery time: 30 days - 35 days

    Apply for HUGE package / NOT-URGENT merchandise

 

What Type Of Flagpoles Should I Choose?

So, you’ve just purchased a brand-new banner flags and ready to install into your outdoor Flagpole in front of your building or home or your restaurant. The excitement and anticipation build as you pull out your Outdoor Custom Flags and get ready to attach it to the flag snap hooks and hoist it up the pole.

Wait a minutes –ask yourself a few question.  

Is your outdoor flags the right size for the pole?

Will my flag poles hold my flag sturby?

How strong wind can they endure?

You do not want to lose your beloved masterpeace outdoor flags within a couple days after you spend money. Aren’t you?

These question comes up a lot and there are several different answers based on your needs.

We will cover these based on commercial flag poles and fiberglass flag poles. 

What you need to decide is how tall of a flag pole you want and how much wind the flag pole will be subject to when installed. 

If you are a residential customer, 95% of what we sell is going to be 7′ or 14′. For commercial customers, the size of the flagpole is completely up to you and we have sold every size from 7′ all the way to 20′.

Here is a quick guide to selecting the correct size flag for your flag poles and some advice to protect your flag poles.

Windspeed

Firstly, You really need to consider the wind speed, it is one of the most important things to consider in terms of safety. Depending on the season and the region in which you live, windspeed will obviously vary. You can download or check the windspeed on www.google.com to get a better understanding of possible wind speeds in your area.

Fiberglass Flagpoles

Unlike Commercial Flag Poles, Fiberglass flagpoles - alike to fiberglass fishing rod 100% fibergalss - are suited for long-term or permanent use. They are also designed to fly larger flags, depending on the type, height, and wind rating of the flagpole. The basic rule here is that the horizontal length of the flag is 1/4 to 1/3 the height of the flagpole. This guideline applies to commercial manufactured flag poles 10’ and taller.

Commerciall Flagpoles

Made from semi - aluminum + semi - fiberglass material. 

Commercial flag poles are intended for short-term, temporary display and are with less wind-rated. Whether you are displaying your Banners Flags from your house-mount flagpole or your ground-mount residential flagpole, it’s advised to fly a 5’x10’ flag at the largest. This is the perfect size to show your pround brand in front of your restaurant or street side. If you intend on installing a permanent display, please see our collection of FiberGlass Flagpoles.